Writing to Speed Decisions


Hi there,

Today we will talk about how clear, structured memos can speed up decisions and improve alignment by turning fuzzy discussion into evidence-based choices with clear owners, trade-offs, and next steps.

Slow decisions waste time and drain momentum. Writing fixes this because it compresses fuzzy talk into clear choices. A short memo creates shared facts before the room starts to speak. When writing leads and meetings follow, decisions arrive faster with fewer surprises.

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The Leadership Lesson Explained

Writing to decide is different from writing to inform. The goal is a choice, so the memo must surface the problem, the options, the trade-offs, and the recommendation. Evidence replaces adjectives and the ask is visible at the top. People bring better questions when the thinking is already on paper.

Speed comes from repeatable structure and habits. Teams read first, discuss second, and decide once. The note captures the owner, the reasons, the risks, and the next steps. A review date keeps learning active without reopening settled ground.

Case Study: Stripe’s Writing Culture

Stripe built a culture where clear writing is a leadership skill. Teams use tight memos to frame problems and to propose action. Authors list options with costs and benefits, then make a recommendation with the data that supports it. Meetings start with quiet reading so context is shared.

This habit limits theatrics and shortens debate. Decisions move because the memo names the owner and the first two steps. The written record becomes a library that scales context to future teams. New work starts faster since the reasoning is easy to find.

Takeaway: Put the decision on a page, read together, and move with a named owner and a written plan.

Five Tactics to Write for Faster, Better Decisions

1) Start with the decision question and success criteria

Every memo needs a single question that a yes or no can answer. The question sits at the top with three simple criteria that define a good choice. Readers know which target the memo will resolve.

Try this: Write “Decision: do we X now, later, or not at all” and list three criteria under it. Share the draft 24 hours before the meeting.

Why it works: A clear question focuses attention. Criteria prevent drift into status and opinion.

2) Use a one-page structure that forces trade-offs

Length hides weak thinking. One page pushes the author to pick the most important facts and choices. The page should show options, trade-offs, and a recommendation.

Try this: Structure as Problem, Context, Options with pros and cons, Recommendation with reasons, Risks and guardrails. Keep each part to a few lines.

Why it works: Tight structure turns noise into signal. Trade-offs become visible and decisions get easier.

3) Replace adjectives with evidence

Words like innovative or risky mean different things to different people. Numbers, examples, and small experiments create shared reality. Clear evidence quiets debate about taste.

Try this: Add two leading indicators and one result metric for the recommendation. Include one small test that proves the riskiest assumption.

Why it works: Evidence travels across teams. People align faster when proof is present.

4) Declare the owner, decision rule, and timeline

Groups slow down when process is vague. The memo should name the DRI, the rule for making the call, and the date it will happen. Everyone knows who decides and when.

Try this: Write “Owner: Ana. Rule: DRI decides after inputs close Wednesday 5 pm.” Add a short list of input owners.

Why it works: Process clarity lowers resistance. A visible clock converts discussion into action.

5) Record reversal criteria and the first two steps

Good decisions include a plan to adjust. Reversal criteria help you pivot when facts change. First steps keep momentum after the meeting ends.

Try this: Add “We will pivot if A or B occurs” and set a review date. List “Next steps: owner, action, date” on one line each.

Why it works: Tripwires remove ego from changes. Concrete steps turn agreement into movement.

Five Common Decision-Writing Mistakes and How to Fix Them

1) Burying the ask in the middle of the memo

Readers search for the point and lose patience. Debate starts without a shared target. The meeting drifts and time runs out.

Fix: Put the decision question and the recommendation at the top. State the ask in one sentence that a new hire could read and repeat.

2) Using jargon instead of plain language

Insider terms create distance and confusion. People map words to different ideas and talk past each other. Quiet resistance grows.

Fix: Write for the reader you need, not the one you are. Replace abstractions with customer moments, numbers, and simple verbs.

3) Listing features without options or trade-offs

Stakeholders cannot see choices, only activity. The memo feels like marketing and trust drops. Decisions stall because risk is invisible.

Fix: Present at least two viable options with costs and benefits. Explain why your recommendation wins against the others.

4) No owner, no rule, no date

Everyone assumes someone else will choose. Work continues on multiple tracks and friction rises. Deadlines slip because no one is truly accountable.

Fix: Name the DRI, state the decision rule, and set the decision date in the header. Confirm input owners and close the window on time.

5) Skipping the written decision note

Great discussion ends and memory takes over. People revisit the same arguments next week. Momentum fades and confidence drops.

Fix: Publish a one-page decision note within 24 hours with choice, reasons, risks, owner, next two steps, and a review date. Share it with all stakeholders.

Weekly Challenge

Pick one open decision and write a one-page memo using the structure above. Share it for silent reading, then run a 20-minute discussion that ends with a recorded choice. Set reversal criteria and a review date, and send the decision note the same day. Watch how the combination of clear writing and visible process shortens time to action.

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